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Acquisition News Newss

Hivelocity Acquires Dallas IaaS Provider, Incero.com

Hivelocity, a leading provider of dedicated servers, cloud hosting, colocation and managed services, today announced the acquisition of Incero.com, a Texas based IaaS provider with data centers in Dallas, Seattle and New York City.

“We are very excited to bring the Hivelocity experience to all of our new customers.  Our customer centric focus is what continues to foster our growth and what allows us to do things like we accomplished today.  I hope our customers, new and old, are just as excited as we are about today’s news.  Every one of our customers will benefit from the addition of our 9th, 10th and 11th data centers in what is now 7 highly strategic domestic markets,” said Hivelocity COO, Steve Eschweiler. 

Soon, our new data centers in Dallas, Seattle and New York will be privately connected to our other data centers in Los Angeles, Miami, Tampa, Atlanta and New York City.  This private connectivity between all of our data centers gives us the ability to maximize network performance and allows our customers to exchange data between geo-diverse solutions free, fast and securely.  Our new customers from Incero will now have services previously unavailable to them like Private Cloud, Rapid Restore, Managed Services and the ability to instantly deploy Bare-Metal in more than twice as many markets as before.

Incero was founded in 2008 and quickly gained traction with aggressive pricing coupled with a no-nonsense approach to self-managed bare-metal.  “We think our new customers from Incero will be thrilled when they see what Hivelocity brings to the table for them.  Our pricing aligns with what they are accustomed to from Incero, but our scale allows us to offer them a great deal more in both solutions and customer service.  Hivelocity has made exceptional customer service and technical support the foundation of its business since 2002.  Our objective is to exceed our customer’s expectations every time we interact with them.  Over the next few months our goal is to improve upon everything they have already enjoyed at Incero previously.  We aim to improve their network, their support experience and give them more options to most effectively operate their online presence.

Hivelocity is a provider of high-performance data center services to over thousands of customers from 130+ countries since 2002.   Hivelocity boasts a Net Promotor Score of 81 which signifies a world-class level of customer service.  In 2017, Hivelocity completed the acquisition of RackAlley, an IaaS provider headquartered in Los Angeles.  Both acquisitions have been privately funded allowing Hivelocity to continue operating with only the customer’s best interests in mind.

For more information about Hivelocity you can visit them at https://www.hivelocity.net/.

Categories
Cloud Datacenter News

SoftLayer’s 13 Data Centers Achieve SOC 2 Certification

With our successful completion of testing, we’re able to provide our customers with greater insights into our controls, procedures and systems for our entire portfolio of cloud based services.
– Val Stinson, Director of compliance, SoftLayer

SoftLayer Technologies today announced that it successfully completed its Service Organization Controls (SOC) 2 Type II examination for the company’s 13 data centers, located in the United States, Singapore and the Netherlands. The examination, conducted by independent accounting and auditing firm Weaver,evaluated the processes, procedures and controls for security and availability at SoftLayer’s facilities for the year-ending October 31, 2012.

SOC 2 certification assures SoftLayer customers that the company has effective operational controls and meets audit levels for data protection and availability. Organizations with certification and compliance requirements such as HIPAA and PCI DSS may request and leverage the company’s SOC 2 Type II report as part of their compliance strategy.

“SOC 2 exams are rigorous independent assessments, geared toward technology service providers, especially those running data centers,” said Val Stinson, director of compliance for SoftLayer. “With our successful completion of testing, we’re able to provide our customers with greater insights into our controls, procedures and systems for our entire portfolio of cloud based services. To date, approximately 100 customers have requested our SOC 2 Type II report as a part of their compliance efforts.”

This certification is also an important step for any Infrastructure-as-a-Service (IaaS) provider that supports outsourced, mission-critical, and information technology services. The audit includes a full assessment of:

  • Security: Data centers are protected against unauthorized access (both physical and logical).
  • Availability: Data centers are available for operation and use as committed or agreed.
  • Processing integrity: Processing is complete, accurate, timely and authorized.
  • Confidentiality: Information designated as confidential is protected as committed or agreed.
  • Privacy: Personal information is collected, used, retained, disclosed and destroyed in conformity with privacy principles issued by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA).

A SOC 2 examination is widely recognized, because it represents that a service organization has been through an evaluation of their control activities as they relate to the applicable Trust Services Principles and Criteria. A Type II report not only includes the service organization’s system description, but also includes detailed testing of the design and operating effectiveness of the service organization’s controls.

About SoftLayer Technologies

SoftLayer operates a global cloud infrastructure platform built for Internet scale. Spanning 13 data centers in the United States, Asia and Europe and a global footprint of network points of presence, SoftLayer’s modular architecture provides unparalleled performance and control, with a full-featured API and sophisticated automation controlling a flexible unified platform that seamlessly spans physical and virtual devices, and a global network for secure, low-latency communications. With 100,000 devices under management, SoftLayer is the largest privately held Infrastructure-as-a-Service (IaaS) provider in the world with a portfolio of leading-edge customers from Web startups to global enterprises. For more information, please visit softlayer.com.