Top 3 time-consuming IT tasks and how to automate them

In our hyper-connected digital age, there has never been more pressure on IT departments to ensure the smooth, cohesive and successful running of their organization’s internal infrastructure.

Regardless of your sector or industry, in many ways, your IT department is the backbone of your entire operation. If your IT department is inefficient, every element of your business will suffer.

As digital technologies evolve, opportunities to automate key aspects of your IT department’s daily initiatives continue to emerge.

IT automation has the power to make your organization more secure, more productive and more time efficient than ever before. Here we explore the three most time-consuming tasks facing today’s IT departments and how it’s possible to automate them to your advantage.


Fundamentally, software distribution encompasses each of the aforementioned areas and more.

As contemporary IT systems become increasingly complex, not only do they consume colossal levels of bandwidth, but they take an incredibly large amount of time to manage. That said (you might be spotting a theme at this point), automating key elements of your software distribution strategy is the way forward.

How? Concerning the automation and general improvement of your internal software distribution processes, the route to success is stripping down your physical assets by basing the majority of your system’s key components in the cloud. In turn, this will eliminate the need to invest in expensive infrastructure or become hindered by time-consuming processes.

By examining your current infrastructure and identifying what you can trade for the cloud, you’ll foster efficiency while creating a clear-cut path for distribution-based automation.

Cloud-based IT software distribution solutions serve to automate these most intricate of processes while increasing operational efficiency and consuming far less bandwidth – the key ingredients to operational success.


“Every once in a while, a new technology, an old problem, and a big idea turn into an innovation.”  – Dean Kamen

Across the board, software deployment can drain a huge amount of time, money and resources. But, by automating your IT department’s most frequent or critical processes, you will save tons of time and free up your department’s schedule to take care of other tasks in the pipeline.


Regular IT maintenance is integral to the ongoing health and success of your organization.

Ensuring that every component of your infrastructure is operational, updated and working to its optimum capacity is incredibly time-consuming.

But, while performing system maintenance was once a primarily manual task, IT automation solutions have made it possible to deploy tailored maintenance plans at predetermined times and frequencies, making the whole process secure, controlled and fluid from start to finish. A time-saving innovation with an endless stream of organizational benefits.

How? On an individual basis, installing automated disk check or cleanup software and scheduling periodical updates on each computer within your company’s system will ensure the ongoing performance and health of each cog in the wheel, so to speak.

Moreover, using your operating software’s in-built system backup automation, programming it to operate on a regular basis, you will keep on top of your maintenance duties with minimal intervention.

On a wider scale, utilizing a cloud-based software solution powered by micro-agents will help you perform such tasks on larger, more complex systems while ensuring all of your files, assets and efforts are securely backed up in the cloud, thus ensuring security, while saving you energy to apply on other aspects of the business.


In the age of information, cybersecurity is of paramount importance. On an average, there are over 130 large-scale, targeted breaches in the US alone every year, a number that is growing by 27% every 12 months.

Any form of a cyber breach can prove devastating to your business and it’s the responsibility of your IT department to fortify the organization against any potential attacks.

System troubleshooting, updates, security software installation and patch management activities are not only incredibly time-consuming but as a regular task, they present an ongoing challenge for over-stretched IT departments.

By automating all of these vital processes, you will ensure the ongoing protection of your business empire while empowering your IT operatives to focus on more strategic initiatives that further benefit the organization.

How? As cybersecurity is so integral to your company’s future, it’s important to note that while getting autonomous tech to do most of the heavy lifting will prove incredibly effective – you must work collaboratively with your IT department to ensure that your automated initiatives are working to the best of their abilities to avoid any unforeseen breaches.

When looking at autonomous security solutions, it’s important to consider your existing platforms as well as the size of your company and choose your tools accordingly. To really win in the battle against corporate targeting cyber criminals, you will need to look for the following qualities in potential protection-based automated solutions:

  • The ability to detect existing weaknesses in your infrastructure or system.
  • The ability to run regular routine security checks and software updates.
  • The ability to scale seamlessly with the growth of your organization.
  • The ability to record all of your patching activity for security data and auditing processes.

For more IT-enhancing insights for your business, read about the top five collaboration tools for DevOps teams.

Guest Author- Jeff Broth

Jeff Broth is a business writer, mentor, and cybersecurity advisor. He has been consulting both enterprises and SMBs for the past seven years.
Cloud Cloud News Newss

Acronis rolls out major update to its enterprise backup solution

Acronis is rolling out a major update to its enterprise backup solution—Acronis Backup, by extending its scalability, adding physical data shipping, improved user experience, support for more languages, etc.

Acronis Backup 12.5 Update 4, the latest update, brings several new features to the customers. First, they will be able to send encrypted backups of all the data to an Acronis data center on a hard drive.

Second, the number of devices that can be managed from a single management server has been increased. Customers can now manage up to 8,000 devices using an easy-to-use web interface and save on infrastructure resources.

Third, the company has improved the active protection in its backup solution. It can now detect crypto-mining malware and protect network folders mapped as local drives.

Fourth, customers can now convert backup files into VM files, which they can run on VMware Workstation and Microsoft Hyper-V.

Fifth, there is a new comment feature that can be used to organize devices by adding comments to protected machines, and then group or filter them using keywords.

Sixth, Acronis Backup now also has a new Performance and backup window for setting up backup window settings easily and reduce the impact on running systems.

Seventh, the latest release will add support for more operating systems and hypervisors. These include:

  • Microsoft Exchange Server 2019
  • Windows Server 2019 with Hyper-V
  • Microsoft Hyper-V Server 2019
  • VMware vSphere 6.7 update 1
  • Citrix XenServer 7.6
  • RHEL 7.6
  • Ubuntu 18.10
  • Fedora 25, 26, 27, 28, 29
  • Debian 9.5, 9.6
  • Windows XP SP1 (x64), SP2 (x64), (x86)

Lastly, the company has added seven new languages to the user interface (UI). These include Bulgarian, Norwegian, Swedish, Finnish, Serbian, Malay, and Indonesian.

Also read: 97% of enterprises perform data backup at least once a year: Acronis’ World Backup Day survey

“This is by far the largest Acronis Backup update to date. We listened to our users and brought the features that they requested. Acronis Backup is the most secure backup in the market, which is why it is trusted by more than 500,000 businesses worldwide,” said Patrick Hurley, Vice President & General Manager, Americas at Acronis.

Image source: Acronis

Articles Cloud Web Security

97% of enterprises perform data backup at least once a year: Acronis’ World Backup Day survey

93% of consumers and 97% of enterprises perform data backup at least once a year, according to the World Backup Day survey by Acronis.

World Backup Day falls on March 31, and is aimed to highlight the importance of data protection using backups. The reason it falls on March 31 is to remind everyone that if they don’t want to lose data and look like a fool on April 1, then they must securely back up their data.

Acronis is a leading provider of backup software and data protection solutions. It is conducting backup surveys for the last 4 years to learn about the habits of consumers related to backup, cyberthreat awareness, and data loss experiences. This year, the company surveyed individuals and businesses in 11 countries.

Key findings of the Acronis’ World Backup Day survey:

1. 93% of consumers and 97% of enterprises create data backup at least once a year. Of those, 73% of consumers do it monthly or weekly, while 86% of enterprises do it monthly, weekly, or daily.

2. In 2019, only 7.3% of respondents never back up their data, down from 31.4% in 2018.

3. However, only 10.3% of respondents back up their data to a hybrid of local and cloud storage. 90% of consumers and 73% of enterprises don’t back up their data to a hybrid of local and cloud storage.

World Backup Day

4. 45% of consumers reported that they have more than four devices at home.

5. Regardless of the backup, 65% of consumers suffered data loss from a computer or mobile devices, either by themselves or their family members. On the other hand, 29% of enterprises reported a data loss that caused downtime.

6. 60% of enterprises are concerned or highly concerned about crypto-jacking.

7. 61% of enterprises said that they are concerned or highly concerned about ransomware.

8. Whereas, 61% of enterprises are concerned or highly concerned about social engineering attacks.

9. 70% of consumers said that they wouldn’t deny paying $50 to $500 for recovering data loss.

World Backup Day

10. 46% of consumers have no idea about ransomware, while 53% don’t know about crypto-jacking. Another 53% of consumers have no idea about social engineering attacks.

World Backup Day

How to back up complex data and protect it?

It is a tough task for IT managers to create data backup. It is because they need to protect physical, virtual and cloud environments, which is a complex process.

Acronis suggests that IT managers should follow the 3-2-1 rule of data protection.

  • Follow 3-2-1 rule for data protection

According to Acronis, businesses should create three copies of every piece of important data. With this, they wouldn’t have to worry about data loss because a single event won’t delete all the data.

This data should be stored in two different formats, including an internal drive and an external media.

Keep one copy of data offsite. This step will ensure that data remains safe against physical disasters.

  • Keep operating system and apps updated

Use of older versions of OS and apps might not have bug fixes and security patches. This can allow cybercriminals to gain access to devices.

  • Be careful while opening infected emails, links or attachments

The main cause of virus and ransomware attacks is the social engineering techniques that infect users by tricking them to open suspicious email attachments and click malicious links.

  • Use anti-virus software

Every desktop device should install anti-virus software and enable automatic updates to prevent common attacks. Windows users should keep Windows Defender always on and updated.

Also read: Acronis integrates its anti-malware solution PE Analyzer into Google’s VirusTotal

Images source: Acronis

Cloud Cloud News

Veeam lands $500 million investment from Insight Venture Partners

Leading data management firm Veeam Software has landed a $500 million investment from Insight Venture Partners.

The Switzerland-based company is currently one of the largest private software companies around the globe, having over 325k customers and generating approx. $1 billion in sales. Over the last few years, Veeam has experienced significant growth in the rapidly evolving cloud data management market.

The new funding round led by Insight Venture Partners will accelerate the next phase of Veeam’s growth, as the company aims to become a leader in data management solutions for public and private cloud.

“We have a long-standing relationship with Jeff Horing and Michael Triplett from Insight Venture Partners, having worked with them since 2002 when Insight invested in our first company, Aelita Software,” said Ratmir Timashev, Co-Founder and Executive Vice President (EVP), Sales and Marketing, at Veeam.

“Back then, we relied on Insight to provide strategic counsel and support, and after we sold that company to Quest Software in 2004, we continued our relationship. Over the years, Insight has been a trusted advisor to Bill Largent, Andrei Baronov and me, even acquiring a minority share in Veeam back in 2013. Today, Veeam is leading the data management space, with more than 325,000 customers, 60,000 partners, 82 percent of the Fortune 500 relying on our solutions, and with industry analysts heralding us as Leaders across all sectors; with Insight and CPPIB’s, investment I know we will take this to the next level.”

Along with the capital, Veeam is also going to gain benefit from Insight Onsite, an internal business strategy arm of Insight Venture Partners. It will allow Veeam to speed up its organic growth, as well as drive expansion in adjacent markets.

“Over the past decade, Veeam has established itself as the premier vendor for on-premises backup and recovery software, and is now No.1 in the market for providing data management for public and private cloud environments.  Only great companies like Amazon and Apple have been able to pivot into market leading positions in multiple markets, and Veeam now joins this elite group,” commented Michael Triplett, Managing Director at Insight Venture Partners, and member of the Board of Directors at Veeam.

“Veeam has unparalleled leadership in terms of technology, vision and go-to-market strategies, which we believe will only further extend its No.1 market position.  Insight is thrilled to continue this journey with Veeam’s management.”

Also read: Veeam makes its hyper-availability solutions available with Lenovo SDI and SAN offerings

The new funding will also enable Veeam to progress towards its mission to become the most trusted provider of Backup solutions, and deliver agility, availability, and business acceleration to global customers through the Veeam Availability Platform.

Cloud Cloud News

Amazon Web Services unveils fully-managed and centralized backup service

With a new backup service, Amazon Web Services (AWS) is making it easier and faster for enterprises to back up their data across AWS services and on-premises.

Called AWS Backup, it is a fully-managed and centralized backup service that will help enterprises to easily meet regulatory backup compliance requirements.

Today, organizations are increasingly shifting their applications to cloud. The data is becoming distributed across distinct services, like databases, block storage, object storage, and file systems.

AWS Backup will allow enterprises to configure and audit the resources they backup using a single service. Whether the data is distributed in storage volumes, databases, or file systems, the new service will allow enterprises to audit and configure everything from a single place.

It will also automate backup scheduling, allow users to set retention policies, and monitor recent backups and restores in one place, AWS said.

“As the cloud has become the default choice for customers of all sizes, it has attracted two distinct types of builders. Some are tinkerers who want to tweak and fine tune the full range of AWS services into a desired architecture, and other builders are drawn to the same breadth and depth of functionality in AWS, but are willing to trade some of the service granularity to start at a higher abstraction layer, so they can build even faster,” said Bill Vass, VP of Storage, Automation, and Management Services, AWS.

“We designed AWS Backup for this second type of builder who has told us that they want one place to go for backups versus having to do it across multiple, individual services. Today, we are proud to make AWS Backup available with support for block storage volumes, databases, and file systems, and over time, we plan to support additional AWS services.”

Also read: Amazon reportedly acquiring CloudEndure for $250 million

AWS has integrated the new service with Amazon DynamoDB, Amazon Elastic Block Store (Amazon EBS), Amazon Elastic File System (Amazon EFS), Amazon Relational Database Service (Amazon RDS), and AWS Storage Gateway. The public cloud giant is planning to integrate more services in future.

Event News

Highlights of CloudBazaar 2017 – everything related to cloud, domains, and digital transformation.

The premier event for hosting, domains and cloud industry – CloudBazaar took place last week at the business capital of India – Mumbai. The event that drew over 2500 attendees and 40 partners turned out to be the perfect networking platform for insightful informational exchanges related to the cloud and hosting industry.

The 20 sessions that were held at the event, were a balanced mix of B2B (Business-to-business) and B2C (Business-to-customer) interactions, where on one hand, who’s who in the industry talked about the benefits they have realized by moving to the cloud and on the other hand, industry experts discussed about the latest trends in the internet infrastructure industry.

It was an event to remember with the list of elite attendees including the providers of the web hosting, cloud, backup, SaaS and datacenter services along with the ISPs, SSL certificate providers and leading individual bloggers and professionals as well, who were there to learn about new and emerging technologies.

The networking opportunities were galore and the SMBs and other participating companies got the chance to interact with the leaders in the domain and the cloud industry and learn the required strategies to get ahead in the market.

The event started with a session on ‘Building scale for your business’, led by Vice-President, Channel Partnerships of Endurance International Group – Shridhar Luthria. He captivated the audience with his tips on ways to maximize a company’s output within the available resources, while meeting its scaling requirements.

We also saw Mohit Pande – Country head, India, Google Cloud, bring out the significance of automating cognitive insights through machine learning and how to gain advantage in business by taking predictive as well as prescriptive data-driven decisions.

Prabhakar Jayakumar, Country Manager, India – DigitalOcean, talked about cloud and how it supports cost-efficient business scaling.

Later, Amitabh Jacob, Head of Partner & Alliances, Amazon Internet Services, emphasized the importance of digital transformation for businesses and how AWS has been helping its customers achieve it.

We also saw insightful sessions on domain names, from Andy Simpson – Data Scientist, Verisign. He discussed about intersection of online services and domain names.

Anand Vora – Director, Business Development, International Market, Donuts Inc. brought out the significance of new TLDs and how service providers can guide their customers to use these emerging TLDs to define their digital identities.

There was also a panel discussion focusing on domain names and their importance in the growing age of business as an important component of web presence.

Apart from these, there were other sessions also, headed by various experienced business leaders like Sujit Shetty – Architect Lead for Data & AI for Microsoft India, Vikramank Singh – Data Scientist, Facebook and an invite-only session with Deepak Kanakaraju – Digital Marketing Blogger.

The event was primarily organized by ResellerClub and Event Tree. Platinum sponsors were Donuts Inc. and Constant Contact along with .biz and .co TLDs.

Google Cloud, AWS, Zoho, DigitalOcean, OpenSRS, Radix, Jetpack and E2E networks were the Gold sponsors.

Overall, the event was a huge success and now we look forward to CloudBazaar 2018.

*Image Source: CloudBazaar 

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“Jelastic Has Everything That Hosting Companies Need to Offer PaaS”- Dmitry Sotnikov, Jelastic

Java, the most widely used enterprise and e-Commerce language used in corporate computing, was specifically designed to have as few implementation dependencies as possible. It has, throughout its nearly two decades of worldwide usage, remained close to the “write once, run anywhere” (WORA) ideal that Sun Microsystems so ambitiously put across when it was first released in 1995. However, its efficiency has been tested of late with the advent of cloud computing.

Not designed for applications to run in the cloud, Java does not support multitenant virtualized and cloud computing configurations natively. Java applications don’t scale well in the cloud, which creates a roadblock for enterprises and SMBs who need to rapidly adjust their IT resources to meet the fluctuating business demands. And since a big majority of top firms worldwide use Java, this means that most of them constantly struggle with the complex compatibility issues between Java and the Cloud, both of which have excellent features in their own rights that make them indispensable. This creates a demand for Java applications solutions that make hosting Java applications on cloud computing infrastructure easy.

Almost all existing solutions for hosting Java applications on cloud require learning new languages and adopting proprietary frameworks – which obliterate the whole point of using Java. An ideal Java cloud platform must offer multitenancy and scalability without having developers to purpose-build applications to work in the cloud.

Jelastic, a Java and PHP cloud hosting platform, is unique in that it does not require developers to re-code their Java apps and enables vertical and horizontal scaling of the apps, among other features. We talked to Dmitry Sotnikov, Chief operating officer, Jelastic, about the issues plaguing the Java cloud hosting and the role Jelastic plays in mitigating them.

Read away as he talks about Jelastic PaaS 1.9.1, the latest version of company’s Java and PHP Cloud Platform, and what makes it ideal for hosted service providers.

We believe that Jelastic should be adding value and making hosting easier to developers without making them change their existing tools and processes. If they already have their favorite developer environments (IDEs) that they use, they can keep using them. Same thing applies to the source control and build tools. Jelastic does not make developers change their ways. It just solves the hosting piece for them regardless of their existing processes.

– Dmitry Sotnikov, Chief Operating Officer, Jelastic.

Dmitry Sotnikov, Chief Operating Officer, Jelastic.
Dmitry Sotnikov, Chief Operating Officer, Jelastic.

Q: What are some of the limitations that developers and service providers face when deploying Java Apps on most of the cloud hosting platforms, and how does Jelastic provide a way around them?

A: Traditionally Java developers had to either go with regular hosting or IaaS (infrastructure as a service) – and in that case do all of the server setup and administration themselves; or pick platforms like Google App Engine, Heroku and others and have to re-code their applications to comply with the multiple limitations they impose.

You see, these “blackbox” platforms do not give you isolated standard application and database servers so you lose control and flexibility of what you can do. You cannot get a public IP address, use custom network ports, upload the libraries that you might need (for example graphical controls), tweak server configuration files, write data to local file system, and so on. In some of the platforms they do not even let you use multithreading or can kill your application when it does not start “fast enough” or can kill web requests if they take “too long” or exceed certain frequency.

Bottom line is that outside really simple applications, these platforms do not let you host your code without re-writing it for the proprietary platform.

Q: How exactly does Jelastic enable cloud scaling of Java Apps without any code changes?

A: Each environment component you choose when configuring your Jelastic environment: database servers, application servers, load-balancers, memcache – are separate virtual machines (containers) that you are not sharing with anyone. When you set vertical limits for each of these components (for example 4 GB of RAM) – this is the value that we set as the container size. Your application server (or database, or load balancer, and so one) “thinks” that this is the amount of resources that it has and allocates them automatically. We also adjust the application stack settings (Java, PHP and so on), so the scaling goes all the way to your application. At the same time, the billing is only charging users for the actual consumption and not for the limits – if the application is only using 128 MB RAM – that is what you pay for even if your limits are at 4 GB.

And obviously there is a backend orchestration making sure that no hardware resources ever get overloaded and your applications are getting the resources they need, regardless of how other customers scale up or down.

Q: Jelastic claims to be the only Platform-as-a-Services specifically designed for hosting services providers. What additional value can they expect to derive from Jelastic when compared to other platforms?

A: Platform-as-a-Service is more than just a customer dashboard. Jelastic has everything that hosting companies need to offer it as a turn-key commercial solution:

  • Backend administrative and helpdesk consoles with advanced troubleshooting functionality,
  • Billing system integration,
  • Monitoring and alerting integration,
  • Advanced reporting that helps you tweak Jelastic business: upgrade rate, churn rate, average revenue per user (ARPU), cohort analysis, tracking of growing users and users at churn risk, historical trending, and much more,
  • Integration with lead nurturing and email campaign systems,
  • Support for multiple pricing and billing schemes: post-payment and pre-payment, bundling, free quotas, freemium, trial,
  • Support for promotion campaigns and referrals.

And obviously all the services and support that hosting companies get from us:

  • Turn-key deployment,
  • Training and certification,
  • Co-marketing,
  • Leads from,
  • 24*7 phone support.

Q: Let’s discuss Jelastic PaaS 1.9.1. What are some of the significant upgrades and improvements over the previous version?

A: 1.9.1 was a big release for us including features both for hosting companies and end-customers.

Hosting companies got improved Jelastic database maintenance features, billing history analysis, flexibility in setting pricing and discount plans, enhanced management of unused trial account hibernation to optimize free trial load, and a lot of smaller improvements.

For end-customers, the list was even longer:

  • Cron jobs and job scheduling,
  • Scheduled database backups,
  • Email notifications on getting close to the scaling limits (so customers can increase the limits before their application slows down or they get out-of-memory or out-of-disk errors),
  • Postgis module in Postgres database for spatial applications,
  • Updated stack components (including for example, PostgreSQL 9.2.4 which has tons of improvements by itself: synchronous replication, new indexing and security options, JSON support and much, much more).

Q: What are some of the application servers and databases that Jelastic platform provides developers with?

A: It’s a long and ever expanding list. Java application servers include Tomcat, Glassfish, Jetty, and TomEE. PHP servers include Apache and NGINX. Then there are both SQL and NoSQL databases: MySQL, MariaDB, Postgres, MongoDB, CouchDB. Now multiply that by a few different version numbers and versions of Java and PHP – and you get the widest selection of preconfigured automated stacks you can ever find.

Q: You introduced a new Pricing Model Combining Autoscaling & Volume Discounts earlier this year. How does it work?

A: As I mentioned before, with Jelastic you only pay for what you use. Now Jelastic also automatically provides volume discounts, so the larger configurations your applications need – the bigger discount you get. This makes Jelastic cost-effective not just for development and testing, but also for large-scale production deployments.

And for static loads you can get even bigger discounts by reserving capacity.

You can learn more about our billing discount system in this overview video:

Q: Jelastic provides plug-ins for some popular Java App development IDEs like Netbeans, Eclipse etc. What additional benefits do these plug-ins provide to the app developers on top of the platform itself?

A: We believe that Jelastic should be adding value and making hosting easier for developers without making them change their existing tools and processes. If they already have their favorite developer environments (IDEs) that they use – they can keep using them – we now have plug-ins for NetBeans, Eclipse, JetBrains IDEA – and the IDEs get the option of pushing the applications directly to Jelastic.

Same thing applies to the source control and build tools.

If they have a GIT or SVN source code repository – we can get code from that directly and build the application in the cloud.

If they have existing build or continuous integration system like Ant, Maven, Hudson, Jenkins or TeamCity – these have plugins for Jelastic too.

Jelastic does not make developers change their ways. It just solves the hosting piece for them regardless of their existing processes.

Q: How do data backup and security work with Jelastic?

A: Both include multiple layers.

Backups include both backups made by the hosting providers (Jelastic obviously provides integration with the backup systems that they use), and backups made by the end-customers: full-environment snapshots or scheduled database backups (starting with this release).

The security feature list is even longer, including firewalls, traffic encryption for all administrative access, virtualization isolation for all customers and support for data encryption in customer applications.

Q: You said a while back that Jelastic’s approach to the PaaS market is similar to Android’s approach to the mobile phone OS market. Can you elaborate more on this?

A: Android enabled dozens of phone producers around the Globe to become smartphone vendors and effectively compete against Apple. Jelastic helps the leading hosting companies to become PaaS providers and effectively compete against the Amazons and Herokus of the world.

Providers get the cutting edge platform and developers enjoy a wide selection of service providers in different countries, with variety of service levels and so on. Everybody wins!

Q: Please throw some light on Jelastic application packaging.

A: Jelastic has built-in macro language that allows application providers and hosters to script the whole application provisioning process from the user providing an email address to start the trial to get any application up and running. Unlike small-scale solutions like cPanel, this system takes advantage of all the functionalities of the Jelastic platform: including ability to span multiple servers and automated scaling.

You can see a few sample packages on our page.

Q: Wrapping up, Jelastic currently has 11 hosting partners around the globe, but Europe still remains your forte. Any plans to expand your reach to other markets like south-east Asia etc. soon?

A: Actually, as we are talking right now, 12 hosting partners around the Globe are already live with Jelastic, and the list indeed keeps growing every month. Asia is indeed one of the less covered territories at the moment with Japan being the only country with a local Jelastic provider, however, this is one of the most strategic regions for us and we are working on improving our network there.

If you are a hosting company, willing to go after development / PaaS market, please send us an email at and we will be happy to discuss the details.

Cloud News Hosted Cloud Apps Hosting Innovation New Products News Technology

Softaculous 4.2.7 Released with Automated Backups Feature and a Few Bug Fixes

Softaculous today announced the release of Softaculous 4.2.7. The news comes three months after the release of Softaculous 4.2.2, which came with Auto upgrade feature, Password Strength Checker etc.

Softaculous 4.2.7 comes with Automated Backups of installations and a few bug fixes. Some of the key changes are:

  • Automated Backups : Users can now choose from the install form/edit installation page to take automated backups (i.e. Daily, Weekly, Monthly).
  • Admins can now choose to prepend a prefix for Admin Username field for their endusers on the script install form.
  • All scripts requirements can be checked from the Softaculous Admin panel to determine which scripts might not work on the server.
  • Added settings in Softaculous Admin panel to individually disable New installation, Remove installation, Edit installation, Backup installation emails sent to the endusers.
  • Added setting to disable Backup installations emails from the Softaculous Enduser panel -> Email Settings.
  • Admins can define the PERL version, MySQL version, list of enabled extensions, list of enabled functions in the pre install hook to override the requirements check done while script installation.
Softaculous 4.2.7 adds support for automated backups for an installation for existing and new installations.
Pulkit Gupta, Founder and CEO, Softaculous.Mr. Pulkit Gupta

Bug Fixes in Softaculous 4.2.7:

  • The cPanel user’s email was stored by default in user details file in Softaculous. Now it will be stored only if a user has specifically changed the email address in Softaculous Enduser panel -> Email Settings.
  • Fixed the Auto Install API and SDK to work with Directadmin.
  • Script installation was not allowed if the user wanted DB prefix to be empty. This is now fixed.
  • On the Task List page hyperlink was displayed even for the paths. This is fixed now.
  • Softaculous used to send update notification for the installation(s) s) that were manually updated i.e. when Softaculous records were outdated. Softaculous will now find the actual version of installation(s) and if it does not match with the existing records the Softaculous records will be updated and notification(s) will be sent only if installation(s) are still outdated.

Softaculous Auto Installer apps library has 300 scripts and 1115 PHP Classes.

“Softaculous 4.2.7 adds support for automated backups for an installation for existing and new installations.” said Pulkit Gupta, Founder and CEO, Softaculous .

“The automated backups installation feature added in Softaculous 4.2.7 will let the users to select to take regular backups i.e. Daily, Weekly or Monthly.” said Brijesh Kothari, Sales Head, Softaculous.

“So in case the user wants to revert any changes they will have a recent backup to restore from,” he added.

Softaculous Auto Installer integrates into popular hosting control panels like cPanel, Plesk, DirectAdmin, H-Sphere and Interworx and allows the user to install any application by the click of a button and also upgrade when a new version is available. The categories of scripts include blogs, forums, micro blogs, wikis, social networking, image galleries, ERP, Project Management, Educational, etc.

The applications available in the Softaculous apps library are WordPress, b2evolution, StatusNet, Drupal, Joomla, Concrete5, phpBB, MyBB, SMF, bbPress, Coppermine, Gallery, Mediawiki, DokuWiki, TikiWiki, Elgg, Dolphin, OpenX, SquirrelMail, LimeSurvey, Piwik, Mantis, SugarCRM, WHMCS, PrestaShop, Magento, CraftySyntax, osTicket, Moodle, Claroline, etc.

Softaculous is available in two versions-Free product and Premium product having 54 and 309 apps respectively.

Here is our Interview with Pulkit Gupta, Founder and CEO, Softaculous from earlier this year.

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“We Are Looking to Fund Our Resellers and Help Them Grow”- Shridhar Luthria, ResellerClub

A relatively low risk investment with limited startup cost, Reseller hosting is a lucrative opportunity for IT entrepreneurs looking to kick-start their own business. However, with a gazillion established web hosting firms out there claiming to provide white-label hosting solutions with customized plans, value added features and technical support, cutting through jargon and making an informed decision of choosing the right reseller hosting provider can be a herculean task.

There are only few web hosting firms who’ve the right infrastructure, experience, resources and skillset in place to provide their resellers with just about anything they need to start and successfully manage their web hosting business, and ResellerClub is one such organization.

A veteran Web Presence products & services provider, ResellerClub has a wide product range that includes Domain Registration, Web and Email Hosting, SSL Certificates and Website Design, backed up by top-shelf customer support and state-of-the-art infrastructure. The company also has a ‘Power Partner Program’ in place where it funds its resellers’ marketing plans and helps them grow.

We sat with Shridhar Luthria, General Manager & Business Head, ResellerClub post his session at WHD.India 2013 to discuss ResellerClub’s recent product launches, Domain Reseller program, Geo-located hosting, plans for Q3 and Q4, and of course, the upcoming ResellerClub Hosting Summit 2013. The complete video of our interaction is below, and a print version follows it.

We want to make sure that we can truly expand ResellerClub Hosting Summit 2013 in terms of the diversity that exists within the audience because that’s really what exhibitors and audience would want, to interact with their counterparts from other countries as well.

– Shridhar Luthria, General Manager & Business Head, ResellerClub.

Shridhar Luthria, General Manager & Business Head, ResellerClub
Shridhar Luthria, General Manager & Business Head, ResellerClub

Q: Last year saw a major expansion in the product range of ResellerClub. Can we have a quick recap of everything that’s new and resellers need to know about?

A: We launched multi-domain hosting products on cPanel and Plesk. We launched reseller hosting on WHM and Plesk. We’ve launched VPSs as well and we’re going to increase that portfolio as we go on.

We are looking at Enterprise Email launching next week, which will be directly competing with the likes of Google Apps, and our resellers can offer it to their clientele with better support resources.

We are also looking at dedicated servers and a bunch of additional products like SiteLock, Website backup solutions, Hosted CRMs etc., which make up for more than 20% of the revenue of every large hosting company.

Q: This one is regarding Geo-located hosting launched by ResellerClub a few months back. How important would you say is server location in Overseas Hosting? Also, what percentage of your reseller base, do you think, has been able to leverage the benefits of your servers round the globe fully so far?

A: In a lot of ways, providing international hosting or hosting overseas works brilliantly for us in terms of partnering with resellers, because they definitely need that.

But the reason they need that is because of the fact that the consumer today believes that hosting on a local server is going to be faster than hosting on a US server.

That’s not really the case always but because of this ‘myth’ and demand that exists, it does become a very important aspect for resellers when they consider to partner with us. So it’s fabulous from that perspective.

Q: Are you planning to make any changes in your Domain Reseller program in light of the new gTLDs that are about to hit the market soon?

A: In terms of the Domain Reseller program, we are obviously looking at offering as many new TLDs as we can, but our key focus will be on integrating the most generic ones, like .home, .shop, .web etc. first, because these will be useful for a larger audience. As we move along, we’ll look at integrating some of the slightly more specific vertical ones as well.

The biggest change is obviously going to be that now instead of 70, there will be probably 200 different TLDs for a reseller to be able to resell. So we’re planning to make a lot of changes to the entire domain flow at our Private-Labeled Storefront to accommodate them.

Apart from that, one aspect that we are definitely looking at is understanding the user behavior – has he come on the website before, what type of domain name has he searched for, which country is he from etc. Based on some of these aspects we will try and provide them with more relevant search results which are valid for all the new gTLDs that are coming out.

Q: While ResellerClub has seen global success with a good reseller base in China, Turkey, Russia etc., India still remains its forte, where it is synonymous with dependable domain services and web hosting. How do you plan to establish stronger foothold overseas, especially in the US market?

A: To be honest, if India continues to grow the way it is and some of these other markets you mentioned like China, Brazil, Turkey etc. continue to grow the way they are, and given our growth within these markets, I might not even need to look at the US with as much focus as I am probably right now.

Having said that, the US has been one of our largest markets for quite some time. While we’ve been growing exceptionally well in the markets that you mentioned- India, China, Turkey etc., the US has always been one of our largest markets for sure.

I think the only thing we need to do over there is to make sure we can consolidate, partner with more clients, offer them our different products and services and hope that they will bite on to that and work with us more closely in the future.

Q: Reseller Hosting Summit 2012 , held in Mumbai, India was a big success. What additional value do you expect to derive from Reseller Hosting Summit 2013?

A: I think for any conference of ResellerClub Hosting Summit’s type, there are three most important and essential aspects – the quality of speakers and sessions held, the sort of exhibitors that attendees get to talk to and partner with, and of course the number of people that attend the event.

So our aim is simple. First, we want to make sure that we have as many good speakers as possible. I think the speakers last year did a fantastic job and we’ll be lucky to have all of them come back again and probably some more.

Second, we want to make sure that we can get as many different brands as possible over there so that Indian resellers and service providers get to interact with these people and derive more value out of the event.

Third, we hope that we can get as many different resellers, hosting providers and web service providers as possible to attend the event. We are doing it in New Delhi this year and it’s one of the best places because it’s one of our largest bases. We also have a lot of different partners from Jaipur, Chandigarh and a couple of other cities close by, so it’ll be quite easy and convenient for them to come to the ResellerClub Hosting Summit 2013 and interact with each other.

One other aspect that we are planning to bring in this time is to invite our partners from all across Asia. We are looking at the United Arab Emirates, Pakistan, Nepal, Bangladesh and China. We want to make sure that we can truly expand ResellerClub Hosting Summit 2013 in terms of the diversity that exists within the audience because that’s really what exhibitors and audience would want, to interact with their counterparts from other countries as well. Hopefully we can pull that off and make it an interesting event.

Q: What changes do you expect to see in the Indian Hosting & Domains market in near future?

A: I think we are at a point in Indian market where probably the US was about 9 or 10 years ago. So first of all, I expect a jump in growth; may be not this year but within the next two or three years for sure. Today, there are about 41/2 million domain names owned by Indian consumers and registrants. I expect that to probably grow to about 15 or 20 million within the next 5 years. The United States is at about 60-70 million right now, so we are not there yet but I expect that level of growth within the next few years.

I also expect consumers to demand a lot more in terms of online advertising and additional products like website security,backup solutions etc. So every hosting provider or web services provider will need to start offering these products and make sure that they can cater to a wider range of needs of the consumers.

Q: To wrap up, what’s in the bag for Q3 and Q4 of 2013?

A: There are a couple of surprises for sure. We’re really excited about some new products like enterprise email, dedicated servers and all these additional products talked about.

Apart from that, we are also launching a program, where we are looking to fund our resellers for their marketing plans. Resellers can use an application form and send us their marketing plans and the numbers and volumes that they hope to achieve by executing them. We are looking to partner with them, fund them and help them grow, because at the end of the day, our (ResellerClub’s) growth is pretty much linked to the growth of our clients. So if we can help them get a greater market share, we are basically helping ourselves.

These are some of the things that are planned out for Q3 and Q4, along with RCHS 2013. Let’s see, it should be a fun year.

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Enterhost Launches New Cloud-based IT Product Line; Streamlined Web site and Brand

Web hosting provider Enterhost today launched a new cloud-based IT product line that is aimed at providing businesses with phone (Lync 2013 Enterprise Voice) and email systems (Exchange 2013), virtualization, server and application hosting, backup, and disaster recovery.

“Our expertise in cloud technology provides a platform for hostingphone and email systems, servers and applications in the cloud, as well as offering scalable backup, disaster recovery and virtualization solutions. Together, these products enable our customers to create as virtual an office as they desire. – Kevin Valadez, co-president, Enterhost.

Enterhost has also launched a revamped brand and web site, which is being unveiled online this week. As a part of repositioning, Enterhost team has got rid of language and knowledge barriers that may impede a customer from making the right decision for his or her company.

The company has also created a mascot to support companies that need expert IT solutions but lack a resident technical expert.

“Some business owners benefit from having a human element they can relate to as they navigate the often-murky waters of making decisions around IT for their companies. We designed Tech Tom to be inclusive and straight-talking, guiding our customers to the right technology for their businesses.” said Ben Tiblets, co-president, Enterhost.

“Our goal is to provide any business, whether it has 20 desktops or 1,000, with practical, effective ways to leverage technology to compete in today’s marketplace,” he added.

With the new product line-up, applications and servers that were formerly required to run in the office can now run in the cloud.

EnterHost Cloud Services

“We are always looking at ways we can improve our offerings, and as our customers have recovered from the recent economic downtown, we realized they needed different solutions to improve their operations,” said Kevin Valadez, co-president, Enterhost.

“From small- to medium-sized businesses to our enterprise-level clientele, our customers were asking for functional products that heighten collaboration, protect assets and streamline costs,” he added.

Founded in 2000, Enterhost provides a wide range of cloud-based IT business solutions, and specializes in Windows applications for office phone and business email, as well as cloud storage, backup, disaster recovery, virtualization and colocation.

For more information, click here.

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