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Codero Announces New Dashboard and Other Customer Portal Enhancements

Giving customers more control, Codero’s refreshed dashboard and other Server Portal v2 improvements put customers in control of their hosting experience.

Lenexa, Kan.– July 27, 2011 – Doing business with Codero is easier than ever thanks to enhancements the company made to its online portal including a new and improved dashboard. The provider of optimized infrastructure created the Codero Server Portal v2 to be a one-stop place for customers to manage their hosting accounts and give them exclusive access to information related to Codero’s products and services. The tool is still receiving positive feedback from customers six months after its release and Codero continues to refine it to make it even better.

Codero first revamped its global customer portal in November, 2010 to enhance the customer experience. Over the last few months, the Codero Development team listened to customer suggestions and relied upon more feedback to make even more improvements. Below is a highlight of some of the major changes just released:

Improved Dashboard. The new dashboard redesign increases overall usability, design and navigation. It makes it easier to find messages, tickets, invoices and services to manage Codero accounts from a single web page. Visibility to bandwidth usage is even more immediate and a Twitter feed has been included.

New SMS Service Notifications. Customers can sign up with the new SMS service to receive service notifications in the event of an emergency. There are now three methods to receive emergency alerts: SMS, email or instant messenger. Customers can also follow @CODERONOC for service-related Codero messages.

Revamped Payment Method. Managing payment options has been streamlined for simplicity with more functionality. The functionality to edit existing payment methods and delete outdated payment information is now available.

DNS Management Improvements. The entire DNS Management section was rewritten to provide bulk modifications of DNS records through the online portal.   We have also extended the functionality to provide support for long data records, such as Domain Keys, and IPv6 in preparation for the IPv6 roll out at Codero.

Nicholas Gaugler, Vice President of Development and Engineering at Codero, said, “Customer experience is what drives Codero to continually improve not only Server Portal v2, but every piece of software we develop and integrate. We want to encourage engagement so we can personally help our customers succeed with their hosting solutions. We will continue to deliver additional features and functional enhancements to Server Portal v2 to make it even more valuable for Codero customers.”

In the coming months, Codero will have new functionality on the service page. The enhancement will give customers the ability to see available upgrades and downgrades to their existing packages and schedule those changes, during a maintenance window of their choice, directly from Server Portal v2.

Also read: Colocation Singapore

About Codero

A leading provider of optimized infrastructure, Codero creates flexible and scalable environments using dedicated, managed and cloud hosting. All Codero services and products are backed by SAS 70 Type II secure data centers, live 24/7/365 U.S.-based support and a seasoned staff with international experience in the hosting business for over 15 years. An industry innovator, Codero has a customer loyalty Rewards Program and offers green hosting from the Phoenix, Arizona data center and four points of presence. For more information about Codero, please visit www.codero.com.

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ZNet Joins Google Apps Authorized Reseller Program

ZNet is now authorized reseller of Google Apps & is offering Google Apps for Business at $48/user/year.

google apps for business, google mail, google docs, google calendar, google apps, google sites, business email, google business, google cloud, google talk, google mail apps, google, znetindia July 22, 2011 – ZNet, the top hosting provider (http://www.znetindia.com), today announced that it has become an authorized reseller of the Google Apps™ suite of communication and collaboration tools.

“The Google Apps Reseller program will help us enhance the value of Google Apps for users of IT industry,” said Munesh Jadoun, Founder & CEO, ZNet Technologies.  “Google Apps for Business offers a broad set of powerful APIs that enable our customers to collaborate easily with their employees, customers and other stakeholders. ZNet is offering Google Apps for Business at $48/user/year.”

Google Apps brings simple, powerful communication and collaboration tools to organizations of any size – all hosted by Google to streamline setup, minimize maintenance, and reduce IT costs.  With Gmail (including Google email security, powered by Postini), Google Calendar, and integrated IM, users can stay connected and work together with ease. And, using Google Docs and Google Sites, which include word processing, spreadsheet, presentation and website creation tools, they can share files and collaborate in real-time, keeping versions organized and available wherever and whenever users work.

The Google Apps Reseller program includes resellers, consultants and independent software vendors that sell, service and customize Google Apps for Business for their customers. ZNet has received training, support and deployment services from Google, as well as access to APIs for integrating Google Apps into their customers’ business operations. ZNet is able to retain a close relationship with their customers in order to provide additional service and support. The businesses receiving Google Apps will benefit from the additional attention to their specific needs. For more information on ZNet Google Apps for Business program please visit http://znetindia.com/google-apps

Dotpulse, the sister concern of ZNet, is also in news for releasing new Word press theme exclusively for web hosters. Pre-registration for the theme is open to avail 50% discount: http://www.dotpulse.com/themes

About ZNet:

ZNet, one of the top hosting provider, offering online solutions: domain registration, web hosting, reseller hosting, dedicated hosting, VPS, business email, SSL certificates, online business applications, etc since 2002. ZNet has recently launched multi-location hosting by providing Indian & US datacenter.

For more information about ZNet, visit http://www.znetindia.com/

To learn more about the Google Apps Reseller program, go to www.google.com/apps/resellers.

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Google, Google Apps, Gmail, Google Talk, Google Calendar, Google Docs, Google Sites and Google Video are trademarks of Google Inc.

Media Contacts

Rachna Ghiya
ZNet Technologies
+91-141-4070666
rachna@znetindia.com

Tim Drinan
Google
650-733-4177
tdrinan@google.com

 

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Hosting News Web Hosting

SoftLayer® Completes SSAE 16 Review

One of the First in the Hosting Industry to Verify Data Center Controls Under New Standard
Dallas—July 16, 2011—SoftLayer® Technologies, the innovation leader in Cloud, Dedicated, and Managed Hosting, announced on Thursday that the control procedures and compliance for its 11 data centers have been verified in a Service Organization Control Report(SOC 1) prepared under the terms of the Statement on Standards for Attestation Engagements No. 16 (SSAE 16) by independent auditing firm Weaver.

“We’re committed to operating our data centers and facilities at a level that meets or exceeds the highest industry and regulatory standards,” said Steve Kinman, Vice President of Customer Relations for SoftLayer. “We’re proud to be one of the first in the hosting industry to complete a SSAE 16 review, assuring our customers that they can count on us for best practices in all that we do.”

SSAE 16, developed by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA), replaces the Statement on Auditing Standards No. 70 (SAS 70), which was the standard used for reviewing service organization control processes for nearly two decades. SoftLayer has received SAS 70 Type II assessments since 2008.

Weaver performed an independent audit and extensive testing of control activities and effectiveness at all SoftLayer data centers, with a full assessment of:

  • Oversight by executive management
  • Operations and customer service
  • Development and information technology organization
  • Human resources policies and procedures
  • Risk assessment monitoring

The SOC 1 was prepared using the “inclusive method” that incorporated reviews of relevant SoftLayer service partners, mitigating the need for SoftLayer customers to collect additional compliance verifications.

“Not only do we want to provide customers with superior assurance and confidence in our operations, we wanted to make it easy for them,” said Mr. Kinman. “Using the inclusive method streamlined the process. And we’ve created an easy-to-use tool in our Customer Portal so customers can e-sign the SSAE 16 non-disclosure agreement and immediately access the verification they need.”

About SoftLayer Technologies

Headquartered in Dallas, SoftLayer is the innovation leader in Cloud, Dedicated, and Managed Hosting, and thelargest private hosting company in the world. SoftLayer provides cloud, dedicated, and seamlessly integrated computing environments, with world-class data centers in Dallas, Houston, San Jose, Seattle, and Washington D.C., and network Points of Presence nationwide. The company integrates and automates all elements of its platform, empowering enterprises of any size with complete control, security, scalability, and ease-of-management via a leading Customer Portal and Open API. For more information, please visit www.softlayer.com or call 866.398.7638.

Contact:
Mark Quigley
Director – Corporate Communications
+1 214 442 1842
mquigley@softlayer.com

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