Business Wire

New Study Reveals 84% of Employees Concerned About Returning to the Physical Workplace During COVID-19 Pandemic

  • Research illuminates how physical security and risk professionals are navigating the safe return to work for enterprise employees
  • To address growing concerns of employees and the C-suite, 91% of companies surveyed currently offer, or plan to offer, touchless sign-in for their facilities
  • Nearly all (92%) of security and risk management professionals agree that physical security is now of greater strategic importance than before the pandemic

SEATTLE–(BUSINESS WIRE)–Traction Guest, the global leader in cloud-based enterprise visitor management systems (VMS), today announced research that reveals the impact of the COVID-19 pandemic on employee safety and security as employees return to the workplace. Despite intentions of returning to onsite operations in 2020, many employees remain concerned about their organization’s plans to ensure their health and safety. In June 2020, Traction Guest did a two-part survey consisting of 300 employees and 300 enterprise risk management, physical security and facilities management professionals in companies with at least 1,000 employees.

“As people return to the workplace, enterprises must create a safe environment that reassures employees that their health and wellbeing are protected and a top priority,” said Keith Metcalfe, CEO of Traction Guest. “In light of COVID-19, organizations face challenges in rebuilding employee resilience, trust and communication patterns. This has sparked a massive shift in how businesses think about employees’ physical safety. That’s not just employee to employee, but employee to customer, employee to vendor and employee to partner. All of those interactions suddenly carry new levels of risk.”

Employee concerns rise as physical workplaces reopen

The Traction Guest survey found that 84% of employees are somewhat or very concerned about going to their organization’s office, warehouse or physical worksite for the remainder of 2020. A similar number (85%) of respondents cited that their physical health and safety in the workplace is a greater consideration now than before the pandemic.

Despite growing concerns amongst employees, 15% reportedly do not know if their company has introduced new technology to help ensure employee health and safety. Another 39% of employees cited that their company has not introduced any new health and safety technology, leaving a large number of employees at risk.

To address employee concern about the return to work, many organizations have proactively begun adopting new technology solutions to keep their staff safe. In fact, 45% of employees noted their company has already adopted new technology for employee health and safety. Among the technologies that employees believe would make them feel more comfortable returning to a physical workplace, respondents cited touchless sign-in technology (54%), which entails not having to touch a sign-in device, kiosk or security access control system upon entering the facility.

Most enterprise facilities lack touchless technologies

According to employees, many workplaces have still not taken measures to ensure their facility is fully contactless – a growing issue in preventing the spread of the coronavirus. Only 4% of employees report their company’s facility is fully touchless, meaning 96% of employees are still required to touch surfaces and devices just to enter their place of work. These include: door handles (82%), access control systems like keypads (46%), elevator buttons (43%), and sign-in devices or kiosks (31%), among other responses. Of note, respondents who cited they have to touch a sign-in device or kiosk upon entry were also the most likely (67%) to say that touchless sign-in technology would make them feel more comfortable returning to their physical worksite.

For 41% of employees, their companies are currently offering or plan to offer touchless sign-in for their facility, an important step to reduce transmission of the coronavirus. However, for 34% of employees, they still don’t know if their company will offer touchless sign-in in the near term. Another 25% report their company has no current plans to offer touchless entry.

“Safety of both employees and visitors is now a top priority for businesses reopening their physical worksites,” continued Metcalfe. “Touchless sign-in and sign-out are no longer an option, but a health-standards-driven requirement.”

Security and risk professionals are at the frontline of the safe return to work

The COVID-19 pandemic has spurred C-level executives to recognize that insufficient health and safety protocols expose not just their people but their businesses to grave risk. As a result, the C-suite is more focused on physical security than ever before. Security and risk management professionals today have been mandated to keep facilities safe and operational, and are being propelled into a strategic position within the enterprise.

This phenomenon is evident in the research: 92% of security and risk management professionals report that physical security is of greater strategic importance to their organization now than it was before the pandemic. Additionally, nearly two in three respondents (62%) cited that the frequency of direct interaction between C-level executives and the physical security function within the company is higher than before COVID-19.

To address the growing concerns of employees and the C-suite, 87% of companies surveyed plan to increase spending on physical security going forward. The top physical security investments planned for the next 6 to 12 months include: touchless sign-in, security access control systems, temperature checking devices and cameras. Furthermore, 91% of companies surveyed noted they currently offer or soon plan to offer touchless sign-in for their facility – a fact that must be appropriately communicated to employees, many of whom are still uninformed about current and upcoming policies for contactless sign-in and entry. Respondents who had already implemented touchless sign-in were 10% more likely than their peers to report a higher level of direct interaction with C-level executives.

Physical security rises to the same prominence as cybersecurity

According to 52% of respondents, physical security has become a greater concern than cybersecurity since the onset of COVID-19. Respondents who had already implemented touchless sign-in were 11% more likely to agree that physical security had become a greater concern than cybersecurity at their organization.

As Brian Phillips, director of global security strategy at Traction Guest, explained: “The new standard of population and facilities risk management requires us to think about everyone entering a facility as one universal risk management challenge. From how any individual enters a building to how they interact with others on premises, physical security professionals will be tasked with ensuring a safe and secure visit for all.”

To learn more about the research study, download the infographic here.

About Traction Guest

Traction Guest, the leader in enterprise visitor management, empowers businesses across five continents and dozens of industries to make on-site experiences for employees and visitors safe, secure and effortless. Today, top global brands rely on the highly customizable platform to deliver unparalleled security and an intuitive visit experience across multiple entry points. For further information, visit


Amber Winans

Bhava Communications for Traction Guest


Business Wire

Company Profile for The Leading Learning Partners Association (LLPA)

–(BUSINESS WIRE)–#association–Born in the Netherlands in 2013, the Leading Learning Partners Association (LLPA), Microsoft’s Learning Partner of the Year 2020, is a global organization with a presence in more than 52 countries. Our extensive network of trusted members contributes to the development of expert job-ready industry professionals through hybrid learning offerings, consulting, and certification. In addition to these services, the LLPA members offer free online role-based content through its Skills Academy portals giving businesses the tools they need to dynamically reskill and upskill their workforce at a faster rate.



The Leading Learning Partners Association




Headquarters Address:

Postbus 123




Hilversum 1200AC








Type of Organization:








Key Executives:

Chairman: Patrick Kersten


Vendor Development: Michael Swoboda


CTO: Michał Karski






Jadine van der Colff



Business Wire

Assessment of COVID-19’s Effect on Cross-Border E-Commerce Logistics Market 2020-2024 | Digital Transformation in Logistics to Augment Growth | Technavio

LONDON–(BUSINESS WIRE)–#CrossborderEcommerceLogisticsMarket–Technavio has been monitoring the cross-border e-commerce logistics market and it is poised to grow by USD 30.79 billion during 2020-2024, progressing at a CAGR of over 8% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.

Although the COVID-19 pandemic continues to transform the growth of various industries, the immediate impact of the outbreak is varied. While a few industries will register a drop in demand, numerous others will continue to remain unscathed and show promising growth opportunities. Technavio’s in-depth research has all your needs covered as our research reports include all foreseeable market scenarios, including pre- & post-COVID-19 analysis. Download a Free Sample Report

The market is fragmented, and the degree of fragmentation will accelerate during the forecast period. A.P. Møller – Mærsk AS, Aramex International LLC, C.H. Robinson Worldwide Inc., CEVA Logistics AG, Deutsche Post AG, DSV Panalpina AS, FedEx Corp., Kuehne + Nagel International AG, United Parcel Service of America Inc., and XPO Logistics Inc. are some of the major market participants. To make the most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

Buy 1 Technavio report and get the second for 50% off. Buy 2 Technavio reports and get the third for free.

View market snapshot before purchasing

Digital transformation in logistics has been instrumental in driving the growth of the market.

Technavio’s custom research reports offer detailed insights on the impact of COVID-19 at an industry level, a regional level, and subsequent supply chain operations. This customized report will also help clients keep up with new product launches in direct & indirect COVID-19 related markets, upcoming vaccines and pipeline analysis, and significant developments in vendor operations and government regulations.

Cross-border E-commerce Logistics Market 2020-2024: Segmentation

Cross-border E-commerce Logistics Market is segmented as below:

  • Service

    • Transportation
    • Warehousing
    • Others
  • Geographic Landscape

    • APAC
    • Europe
    • MEA
    • North America
    • South America

To learn more about the global trends impacting the future of market research, download a free sample:

Cross-border E-commerce Logistics Market 2020-2024: Scope

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources. The cross-border e-commerce logistics market report covers the following areas:

  • Cross-border E-commerce Logistics Market Size
  • Cross-border E-commerce Logistics Market Trends
  • Cross-border E-commerce Logistics Market Analysis

This study identifies the growing demand for logistics fulfillment centers as one of the prime reasons driving the cross-border e-commerce logistics market growth during the next few years.

Technavio suggests three forecast scenarios (optimistic, probable, and pessimistic) considering the impact of COVID-19. Technavio’s in-depth research has direct and indirect COVID-19 impacted market research reports.

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Cross-border E-commerce Logistics Market 2020-2024: Key Highlights

  • CAGR of the market during the forecast period 2020-2024
  • Detailed information on factors that will assist cross-border e-commerce logistics market growth during the next five years
  • Estimation of the cross-border e-commerce logistics market size and its contribution to the parent market
  • Predictions on upcoming trends and changes in consumer behavior
  • The growth of the cross-border e-commerce logistics market
  • Analysis of the market’s competitive landscape and detailed information on vendors
  • Comprehensive details of factors that will challenge the growth of cross-border e-commerce logistics market vendors

Table of Contents:



  • 2.1 Preface
  • 2.2 Preface
  • 2.3 Currency conversion rates for US$


  • Market ecosystem
  • Market characteristics
  • Value chain analysis
  • Market segmentation analysis


  • Market definition
  • Market sizing 2019
  • Market outlook
  • Market size and forecast 2019-2024


  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition


  • Market segmentation by service
  • Comparison by service
  • Transportation – Market size and forecast 2019-2024
  • Warehousing – Market size and forecast 2019-2024
  • Others – Market size and forecast 2019-2024
  • Market opportunity by service



  • Geographic segmentation
  • Geographic comparison
  • APAC – Market size and forecast 2019-2024
  • North America – Market size and forecast 2019-2024
  • Europe – Market size and forecast 2019-2024
  • South America – Market size and forecast 2019-2024
  • MEA – Market size and forecast 2019-2024
  • Key leading countries
  • Market opportunity



  • Market drivers
  • Market challenges


  • Adoption of blockchain technology in the logistics market
  • Digital transformation in logistics
  • Growing demand for logistics fulfillment centers


  • Overview
  • Landscape disruption
  • Competitive scenario


  • Vendors covered
  • Vendor classification
  • Market positioning of vendors
  • A.P. Møller – Mærsk AS
  • Aramex International LLC
  • C.H. Robinson Worldwide, Inc.
  • CEVA Logistics AG
  • Deutsche Post AG
  • DSV Panalpina AS
  • FedEx Corp.
  • Kuehne + Nagel International AG
  • United Parcel Service of America Inc.
  • XPO Logistics Inc.


  • Research methodology
  • List of abbreviations
  • Definition of market positioning of vendors


About Us

Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.


Technavio Research

Jesse Maida

Media & Marketing Executive

US: +1 844 364 1100

UK: +44 203 893 3200


Business Wire

Majesco’s Manish Shah Joins SMA’s 2020 Insights to Solution Series – Digital Platform

Join this virtual experience on June 24th and learn how digital platforms are accelerating the digital transformation for insurers

MORRISTOWN, N.J.–(BUSINESS WIRE)–Majesco (NASDAQ: MJCO), a global provider of cloud insurance platform software, today announced its participation in the SMA’s Virtual Insights to Solutions event. This online virtual experience will be open exclusively to insurers that are looking for insights and advice on today’s digital solutions to compete with current and future needs that have been magnified by the pandemic world.

The event brings together SMA subject matter experts and thought leaders from the vendor community in roundtable discussions. Majesco’s Manish Shah, President and Chief Product Officer, will be presenting Majesco Digital1st® Insurance, a ground-breaking, cloud-native, micro-services and API-based platform-as-a-service digital experience platform with low code / no code configurability and a robust, curated partner ecosystem of apps that brings the most cutting-edge business and consumer technology trends to insurance.

Our comprehensive and innovative digital platform is designed to provide digital experiences that optimize interactions across various personas,” says Manish Shah, President and Chief Product Officer. “Our Digital1st® Platform provides speed to market with its low code approach and out-of-the-box insurance assets as well as a cloud-native architecture that delivers scale, security and flexibility for customers. In addition, it provides access to rich, innovative capabilities through its EcoExchange, a carefully curated partner ecosystem service hub.”

Majesco Digital1st® can be leveraged through a wide variety of use cases ranging from high-fidelity portals over core systems to well-rounded omni-channel and omni-device customer and agent experiences enriched through heterogenous capabilities available through APIs and has the ability to subscribe to third-party services and real-time data sources.

Exclusively for insurers, the Digital Platform session will focus on accelerating the digital enablement of sales and service processing for policyholders and agents/brokers by providing modern platform technologies like portals, digital platforms and core systems that support digital self-service.

Majesco brought to market one of the first digital platforms in the insurance market as they saw the need in the marketplace to address the digital transformation that was underway,” says Karen Furtado, Partner at SMA. “With the acceleration in digital transformation, we at SMA believe it is critical to understand what technologies are available that can service these unique needs. This was one of the key motivations as to why SMA and TDI partnered to bring the Insights to Solution Digital Event series to market. We are thrilled to have Majesco’s participation in the event.”

If you’re looking for a digital platform that will propel you into the future of insurance, register today and join us for this ground-breaking virtual event.

About Majesco

Majesco (NASDAQ: MJCO) provides technology, expertise, and leadership that helps insurers modernize, innovate and connect to build the future of their business – and the future of insurance – at speed and scale. Our platforms connect people and businesses to insurance in ways that are innovative, hyper-relevant, compelling and personal. Over 200 insurance companies worldwide in P&C, L&A and Group Benefits are transforming their businesses by modernizing, optimizing or creating new business models with Majesco. Our market-leading solutions include CloudInsurer® P&C Core Suite (Policy, Billing, Claims); CloudInsurer® LifePlus Solutions (AdminPlus, AdvicePlus, IllustratePlus, DistributionPlus); CloudInsurer® L&A and Group Core Suite (Policy, Billing, Claims); Digital1st® Insurance with Digital1st® eConnect, Digital1st® EcoExchange and Digital1st® Platform – a cloud-native, microservices and open API platform; Distribution Management, Data and Analytics and an Enterprise Data Warehouse. For more details on Majesco, please visit

Cautionary Language Concerning Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act. These forward-looking statements are made on the basis of the current beliefs, expectations and assumptions of management, are not guarantees of performance and are subject to significant risks and uncertainty. These forward-looking statements should, therefore, be considered in light of various important factors, including those set forth in Majesco’s reports that it files from time to time with the Securities and Exchange Commission and which you should review, including those statements under “Item 1A – Risk Factors” in Majesco’s Annual Report on Form 10-K, as amended by its Quarterly Reports on Form 10-Q.

Important factors that could cause actual results to differ materially from those described in forward-looking statements contained in this press release include, but are not limited to: the adverse impact on economies around the world and our customers of the current COVID-19 pandemic; our ability to achieve increased market penetration for our product and service offerings and obtain new customers; our ability to raise future capital as needed; the growth prospects of the property & casualty and life & annuity insurance industry; the strength and potential of our technology platform and our ability to innovate and anticipate future customer needs; our ability to compete successfully against other providers and products; data privacy and cyber security risks; technological disruptions; our ability to successfully integrate our acquisitions and identify new acquisitions; the risk of loss of customers or strategic relationships; the success of our research and development investments; changes in economic conditions, political conditions and trade protection measures; regulatory and tax law changes; immigration risks; our ability to obtain, use or successfully integrate third-party licensed technology; key personnel risks; and litigation risks.

These forward-looking statements should not be relied upon as predictions of future events and Majesco cannot assure you that the events or circumstances discussed or reflected in these statements will be achieved or will occur. If such forward-looking statements prove to be inaccurate, the inaccuracy may be material. You should not regard these statements as a representation or warranty by Majesco or any other person that we will achieve our objectives and plans in any specified timeframe, or at all. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this presentation. Majesco disclaims any obligation to publicly update or release any revisions to these forward-looking statements, whether as a result of new information, future events or otherwise, after the date of this press release or to reflect the occurrence of unanticipated events, except as required by law.


Laura Tillotson

Director, Marketing Communications and Creative Services

+ 201 230 0752

Business Wire

CORRECTING and REPLACING G2 Reviewers Rate Dynatrace’s AI-Powered Observability Platform the Leader

Strong user ratings reflect the advantages of the company’s all-in-one platform, with continuous automation and AI at core

WALTHAM, Mass.–(BUSINESS WIRE)–Please replace the release with the following corrected version due to multiple revisions.

The corrected release reads:


Strong user ratings reflect the advantages of the company’s all-in-one platform, with continuous automation and AI at core

Software intelligence company Dynatrace (NYSE:DT), today announced G2 users have awarded the company the #1 ranking across six Spring 2020 Grid® Reports: AIOps Platforms, Cloud Infrastructure Monitoring, Container Monitoring, Digital Experience Monitoring, Session Replay and Application Performance Monitoring. These user ratings reflect the advantage of Dynatrace’s all-in-one-platform, which was made for IT, DevOps, and digital experience use cases, and built on a unified data model to enable increased automation and intelligence. This allows teams to spend their time on value-adding activities instead of wasting time and resources troubleshooting problems, tracking down alerts and fixing bugs that have no impact on performance, availability, or functionality.

The G2 user ratings follow other recent industry recognition for Dynatrace. For example, Gartner scored Dynatrace highest in five out of six use cases in its 2020 Critical Capabilities for Application Performance Monitoring report. Complimentary copies of this analyst research are available here.

“Earning the number one spot from G2 users in these six key categories speaks to the impact of our reinvented Dynatrace platform, as well as our continuous innovation of the platform,” said Steve Tack, SVP of Product Management, Dynatrace. “Dynamic modern cloud environments are too complex for humans to manage using dashboards, given the ever-changing relationships of microservices, container platforms like Kubernetes, and cloud services at scale. The volume, velocity and variety of data produced by these environments is simply too massive. Dynatrace delivers continuous automation across the full stack, with AI at the core, enabling our customers to address challenges spanning IT, DevOps and digital experience, and allowing them to spend their time on activities that increase revenue and improve customer satisfaction.”

G2 is a peer-to-peer review site that helps organizations choose the right software and services based on over 1 million authentic, timely reviews from real users. Examples of what G2 users have to say about Dynatrace include:

  • “While most of the big vendors have spent their time trying to patch and upgrade their way to the needs of today, Dynatrace went back to the drawing board and created something special for today’s needs. We have found the AI to be spot on with our environments. The OneAgent is an industry-leading approach to instrumentation, saving administrators time and allowing them to focus on things that matter. I have also never found a vendor with such a strong community backing that is both extremely active and helpful.” – Larry Roberts, Senior Systems Administrator, SRE, Architect, Gordon Food Service
  • “Dynatrace has more than exceeded our expectations. Gone are the days where Infrastructure was first to blame for everything – Dynatrace provides a clear visualization of where problems lie and even suggests possible resolution. Empowering our users – from DevOps to marketing, management to procurement – to self-service has also freed up resource(es) that can be better spent elsewhere. So great!” – Insurance Consultant
  • “A gamechanger in monitoring and operations. The unique approach to provide full-stack visibility, not only focusing on one aspect but covering everything that is of interest for a modern cloud operation, driven by a DevOps culture. The scale and automation at which Dynatrace can be applied is unmatched. No need for any manual configuration of thresholds or dependencies, it’s discovering dependencies automatically, and the AI helps tremendously to discover problems fast and get to root causes easily.” – Reinhard Weber, Senior Product Manager, SAP CX

“User feedback is key to our success, and directly influences the new platform enhancements and innovations we deliver,” added Tack. “It is extremely rewarding to hear about the significant and positive impact we are having on our users, as well as the value they deliver to their organizations and customers.”

Gartner disclaimers

Gartner, Critical Capabilities for Application Performance Monitoring, Charley Rich, Federico de Silva, April 2020

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About (formerly G2 Crowd)

Headquartered in Chicago, is revolutionizing the way businesses discover, buy and manage software and services. More than three million users per month rely on G2 to help them find and buy the best software for their businesses. The platform has more than a million verified reviews and $100M in total funding invested by IVP, Accel Partners, LinkedIn, Emergence Capital, Pritzker Group, Chicago Ventures, Hyde Park Ventures, industry leaders and founders. G2’s customers include Amazon Web Services (AWS), IBM and Zoom and Its most recent funding, a $55M Series C, was announced in October, closely followed by the company’s acquisitions of Siftery and Advocately.

About Dynatrace

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With advanced observability, AI and complete automation, our all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

Curious to see how you can simplify your cloud? Let us show you. Visit our trial page for a free Dynatrace trial.

To learn more about how Dynatrace can help your business, visit, visit our blog and follow us on Twitter @dynatrace.


Hailey Melamut

March Communications
+1 617.960.9856

Tristan Webb

Spark Communications
+44 207.436.0420

Business Wire

Spok Appoints Brett Shockley to Board of Directors

New Director Has Expertise in Cloud-Based Software-as-a-Service Offerings

SPRINGFIELD, Va.–(BUSINESS WIRE)–Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced that its Board of Directors has appointed Brett Shockley to the Board and its Nominating and Governance Committee, effective immediately. Mr. Shockley is the Chief Executive Officer and Chairman of Journey AI, Inc., a private software company that provides a trusted identity platform delivering security, privacy and frictionless customer experience solutions to the contact center industry. Prior to Journey AI, Mr. Shockley served in senior executive roles with Avaya Holdings Corp. and Cisco Systems, Inc. At both companies, Mr. Shockley was directly involved in corporate strategy, business development and software innovation. Mr. Shockley also currently serves as the Lead Independent Director of eGain Corporation (NASDAQ: EGAN), a provider of subscription-based customer engagement software solutions.

“The Board welcomes Brett and looks forward to his contributions,” said Royce G. Yudkoff, Chairman of the Spok Board. “As Spok pivots to cloud-based software solutions, Brett’s knowledge of the SaaS business model and his expertise in R&D and cloud-based software marketing will make a valuable contribution to our Board’s expertise.”

The appointment of Brett Shockley to the Spok Board is the third addition to the Board since January 2020 and comes after engagement with our stockholders regarding the composition of the Board during which Mr. Shockley was identified by one of our stockholders, White Hat Capital Partners LP. In connection with the appointment of Mr. Shockley, the Company and White Hat Capital executed a Cooperation Agreement with customary terms, including a commitment by White Hat Capital to vote its shares in favor of the Board’s nominees at the 2020 Annual Stockholders Meeting.

Prior to founding Journey AI, Mr. Shockley held various positions at Avaya Holdings Corp (NYSE: AVYA), a technology company specializing in enterprise communications, from October 2008 to December 2014. From May 2013 to December 2014, Mr. Shockley served as a Senior Vice President of Corporate Strategy, Corporate Development and Chief Technology Officer. Prior to working at Avaya, Mr. Shockley served as Chief Executive Officer, President and a Co‐Founder of Spanlink Communications, Inc. (formerly NASDAQ: SPLK), a provider of contact center technologies and network infrastructure implementations, from August 1988 to October 2008.

“I look forward to working with the Board and executive team at Spok to help bring to market Spok’s innovative communications solutions for the healthcare industry,” said Mr. Shockley.

About Brett Shockley

Brett Shockley is the Chief Executive Officer and Chairman of Journey AI, Inc., a private software company, that provides a trusted identity platform delivering security, privacy and frictionless customer experience solutions to the contact center industry. Prior to founding Journey AI, Mr. Shockley held various positions at Avaya, a global provider of business collaboration and communications solutions, from August 2008 to December 2014, including Senior Vice President and General Manager of Software and Emerging Technologies, and Senior Vice President of Corporate Development, Strategy and Chief Technology Officer. Before joining Avaya, Mr. Shockley was the Chief Executive Officer and co-founder of Spanlink Communications, a contact center software and services business, which he brought through an initial public offering on Nasdaq. In 2007, Mr. Shockley co-founded Calabrio, a workforce optimization software company which was acquired by KKR in 2016. Prior to Calabrio, Mr. Shockley was the Vice President and General Manager of Cisco’s Customer Contact Business Unit. In addition to holding patents in social networking and telecommunications, Mr. Shockley has an M.B.A. in Marketing from the University of Minnesota’s Carlson School of Management and a bachelor’s degree in Mechanical Engineering from the University of Minnesota’s Institute of Technology. Mr. Shockley was a 2007 Ernst & Young Entrepreneur of the Year award winner, University of Minnesota Alumni Lifetime Achievement award winner in 2006 and 2008 Minnesota High Tech Association Emerging Technology Company award winner. Mr. Shockley has served on the Board of eGain Corporation since January 2015 and has served as eGain’s Lead Independent Director since September 2017.

About Spok

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. Spok is making care collaboration easier. For more information, visit or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Go are trademarks of Spok, Inc.

Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, particularly third party consulting services and research and development costs, future capital needs, competitive pricing pressures, competition from traditional paging services, other wireless communications services and other software providers, many of which are substantially larger and have much greater financial and human capital resources, changes in customer purchasing priorities or capital expenditures, government regulation of our products and services and the healthcare and health insurance industries, reliance upon third-party providers for certain equipment and services, unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services, the effects of changes in accounting policies or practices, adverse economic, political or market conditions in the U.S. and international markets and other factors such as natural disasters, pandemics and outbreaks of contagious diseases and other adverse public health developments, such as coronavirus disease 2019 (COVID-19), as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.


Al Galgano

+1 (952) 567-0295

Business Wire

ChyronHego Partners With Stats Perform to Simplify Delivery of Rich Data-Driven Graphics in Stadiums and Arenas

Integration of Click Effects PRIME With Stats Perform Data Yields Sophisticated Graphics That Boost Both Fan Engagement and Sponsorship Opportunities

MELVILLE, N.Y., & CHICAGO, Ill.–(BUSINESS WIRE)–ChyronHego today announced a new partnership with Stats Perform to enhance sports venues’ ability to provide the sophisticated, data-rich graphics today’s fans crave. The integration of ChyronHego’s Click Effects PRIME stadium and arena graphics with advanced data from Stats Perform gives sports leagues and teams a powerful tool for boosting fan engagement, maintaining brand momentum, and creating valuable new sponsorship opportunities.

“We’re proud to partner with leading data providers such as Stats Perform to help our shared clients offer interesting in-venue visuals that enhance their fans’ understanding and enjoyment of the game,” said Olivier Cohen, SVP Marketing at ChyronHego. “The combination of Click Effects PRIME and ChyronHego’s creative services with advanced data from Stats Perform allows users to create more meaningful experiences for fans and to incorporate new sponsored elements into the game-day production. It’s a win for everyone.”

Click Effects PRIME unites the advanced authoring, rendering, and platform-agnostic data-binding power of ChyronHego’s renowned PRIME Graphics Platform with industry-leading arena graphics generation and custom digital display control. With a simple point and click, Click Effects PRIME operators can deliver real-time graphics, video clips, audio tracks, animations, and sponsor ads that take storytelling to the next level.

Stats Perform collects rich sports data and applies artificial intelligence (AI) to unlock in-depth insights that power engaging and informative visualizations. Integration of this data with Click Effects PRIME allows for rapid, highly automated generation of timely data-driven graphics that illustrate key elements of the game. With sophisticated graphics — player images, bar charts, heat maps, and much more — displaying up-to-the-minute stats on player and team performance, as well as historical data, operators can give fans a more complete understanding of what’s happening on the field or court.

Because Click Effects PRIME makes it easy to push data-rich graphics to social media and digital platforms, sports leagues, teams, and venues can extend fan engagement to those fans watching from home and, in some cases, awaiting their opportunity to return to the stands.

“Incorporating rich game insights with advanced data visuals has a profound impact on the in-stadium fan experience,” said Wayne Ford, senior vice president of global partners and channels at Stats Perform. “Uniting two innovative, immersive technologies, our new partnership with ChyronHego empowers users to elevate the fan experience through advanced data and content creation. It is an ideal combination for colleges, universities, and professional sports franchises looking to offer more dynamic and engaging experiences for their fans.”

ChyronHego joins Stats Perform’s Sports Partners Intelligence Network (SPIN), which combines Stats Perform’s leading sports intelligence offerings (data, insights, analytics, machine learning, computer vision and AI) with top partners to develop complementary solutions that support joint customers and the sports market.

Information about the full ChyronHego product portfolio is available at Further information about Stats Perform is online at Contact Jennifer Paonessa at to find out about how Click Effects PRIME and Stats Perform can benefit your in-venue productions.

About ChyronHego

ChyronHego is ushering in the next generation of storytelling in the digital age. Founded in 1966 as Chyron, the company has played a pioneering role in developing broadcast titling and graphics systems. With a strong foundation built over 50 years on innovation and efficiency, ChyronHego has become a household name and global leader in broadcast, with a focus on customer-centric solutions. Today, the company offers production professionals the industry’s most comprehensive software portfolio for designing, sharing, and playing live graphics to air with ease. ChyronHego products are increasingly deployed to empower OTA and OTT workflows and deliver richer, more immersive experiences for audiences and sports fans in the arena, at home, or on the go.

ChyronHego is headquartered in New York with operations in 11 countries. ChyronHego is a portfolio company of Vector Capital, an investment and management firm dedicated to the growth of technology companies. More information is available at

About Stats Perform

Stats Perform is the market leader in SportsTech, providing the most trusted sports data and the latest advancements in applying AI and machine learning to deliver better predictions for teams, sportsbooks and a more engaging broadcast, media and fan experience.​ The company collects the most detailed sports data to create new experiences across sports. Leveraging the richest sports database, Stats Perform enhances sports competition and entertainment through machine learning and computer vision to create advanced predictions and analysis – be that for digital and broadcast media with differentiated storytelling, tech companies with reliable and fast data to power their innovations, sportsbooks with in-play betting and integrity services, or teams with first-of-its-kind AI analysis software.


ChyronHego PR Contact:
Abbas Sabur

Product Marketing Manager

Tel: +1 216 650 7822


Agency Contact:
Gretar Theodorsson

Wall Street Communications

Tel: +354 8620545


Stats Perform PR Contacts:
Reed Findlay

Corporate Communications Manager

+1 847 583 2642


Sarah Butler

PR Manager

+44 07432631237


Business Wire

Results of the MSCI 2020 Global Market Accessibility Review

LONDON–(BUSINESS WIRE)–MSCI Inc. (NYSE: MSCI), a leading provider of research-based indexes and analytics, announced today the results of the MSCI 2020 Global Market Accessibility Review. The detailed report, covering market accessibility assessments for 81 markets, has been made available on MSCI’s web site at

Iceland, Argentina and Nigeria are not included in the MSCI 2020 Global Market Accessibility Review report released today. Information for these markets will subsequently be made available on June 23, 2020, concurrent with the MSCI 2020 Annual Market Classification Review announcement.

As a reminder, the MSCI Iceland Indexes are included on the MSCI 2020 Annual Market Classification Review list for a potential reclassification to Frontier Markets status, and the MSCI Argentina Indexes are under classification review in light of the capital controls introduced in September 2019. MSCI has been also seeking feedback from market participants on the level of accessibility of the Nigerian equity market in light of the recent deterioration of liquidity in the Nigerian FX market.

The MSCI Global Market Accessibility Review aims to serve as a tool for international institutional investors to better track the evolution of market accessibility in individual countries as well as for regulators to be informed of the areas perceived as not meeting international standards and for which improvement would be welcomed by international institutional investors.

Consistent with prior years, the MSCI 2020 Global Market Accessibility Review provides a detailed assessment of market accessibility for each country market included in the MSCI Indexes. In particular, it provides an evaluation of the five market accessibility criteria, which are:

  • Openness to foreign ownership
  • Ease of capital inflows / outflows
  • Efficiency of the operational framework
  • Availability of Investment Instruments
  • Stability of the institutional framework

These five criteria are reflective of the views of international institutional investors who generally put a strong emphasis on equal treatment of investors, free flow of capital, cost of investment, unrestrictive use of stock market data and country specific risk. MSCI uses 18 distinct accessibility measures for the assessment of these five criteria, described in detail in the MSCI 2020 Global Market Accessibility Review report.

As a reminder, market accessibility is one of the three criteria, along with economic development as well as size and liquidity, determining classification of markets into Developed, Emerging, Frontier and Standalone Markets. The classification of markets is a key input in the process of index construction as it drives the composition of the investment opportunity sets to be represented. More information on the MSCI Market Classification Framework is available at: .


About MSCI

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 45 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. To learn more, please visit

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Business Wire

Slate Retail REIT Announces Distribution for the Month of June 2020

TORONTO–(BUSINESS WIRE)–Slate Retail REIT (TSX: SRT.U) (TSX: SRT.UN) (the “REIT”), an owner and operator of U.S. grocery-anchored real estate, announced today that the Board of Trustees has declared a distribution for the month of June 2020 of U.S.$0.072 per class U unit of the REIT (“Class U Units”), or U.S.$0.864 on an annualized basis.

Holders of Class U Units may elect to receive their distribution in Canadian dollars and should contact their broker to make such an election.

Holders of class A units of the REIT (“Class A Units”) will receive a distribution equal to the Canadian dollar equivalent (based on the U.S./Canadian dollar exchange rate at the time of payment of the distribution) of U.S.$0.072 per Class A Unit, unless the unitholder has elected to receive distributions in U.S. dollars. Holders of class I units of the REIT (“Class I Units”) will receive a distribution of U.S.$0.072 per Class I Unit, unless the unitholder has elected to receive distributions in Canadian dollars. Holders of units of subsidiaries of the REIT that are exchangeable into Class U Units (“Exchangeable Units”) will receive a distribution of U.S.$0.072 per unit.

If a holder of Class U Units or Class I Units elects to receive distributions in Canadian dollars, the holder will receive the Canadian dollar equivalent amount of the distribution being paid on the Class U Units or Class I Units, as applicable, based on the U.S./Canadian dollar exchange rate at the time of payment of the distribution.

Distributions on all unit classes of the REIT, and distributions on Exchangeable Units, will be payable on July 15, 2020 to unitholders of record as of the close of business on June 30, 2020.

About Slate Retail REIT (TSX: SRT.U / SRT.UN)

Slate Retail REIT is a real estate investment trust focused on U.S. grocery-anchored real estate. The REIT owns and operates approximately U.S.$1.2 billion of assets located across the top 50 U.S. metro markets that are visited regularly by consumers for their everyday needs. The REIT’s diversified portfolio and quality tenant covenants provide a strong basis to continue to grow unitholder distributions and the flexibility to capitalize on opportunities that drive value appreciation. Visit to learn more about the REIT.

About Slate Asset Management

Slate Asset Management is a leading real estate focused alternative investment platform with approximately $6.5 billion in assets under management. Slate is a value-oriented manager and a significant sponsor of all of its private and publicly traded investment vehicles, which are tailored to the unique goals and objectives of its investors. The firm’s careful and selective investment approach creates long-term value with an emphasis on capital preservation and outsized returns. Slate is supported by exceptional people, flexible capital and a demonstrated ability to originate and execute on a wide range of compelling investment opportunities. Visit to learn more.

Forward-Looking Statements

Certain information herein constitutes “forward-looking information” as defined under Canadian securities laws which reflect management’s expectations regarding objectives, plans, goals, strategies, future growth, results of operations, performance, business prospects and opportunities of the REIT. The words “plans”, “expects”, “does not expect”, “scheduled”, “estimates”, “intends”, “anticipates”, “does not anticipate”, “projects”, “believes”, or variations of such words and phrases or statements to the effect that certain actions, events or results “may”, “will”, “could”, “would”, “might”, “occur”, “be achieved”, or “continue” and similar expressions identify forward-looking statements. Such forward-looking statements are qualified in their entirety by the inherent risks and uncertainties surrounding future expectations.

Forward-looking statements are necessarily based on a number of estimates and assumptions that, while considered reasonable by management as of the date hereof, are inherently subject to significant business, economic and competitive uncertainties and contingencies. When relying on forward-looking statements to make decisions, the REIT cautions readers not to place undue reliance on these statements, as forward-looking statements involve significant risks and uncertainties and should not be read as guarantees of future performance or results, and will not necessarily be accurate indications of whether or not the times at or by which such performance or results will be achieved. A number of factors could cause actual results to differ, possibly materially, from the results discussed in the forward-looking statements. Additional information about risks and uncertainties is contained in the filings of the REIT with securities regulators.



For Further Information
Investor Relations

+1 416 644 4264

Business Wire

Metropolitan Commercial Bank Promotes Luke J. Kaufman to Head of Commercial Lending

NEW YORK–(BUSINESS WIRE)–Metropolitan Bank Holding Corp. (NYSE:MCB) (“Metropolitan” or the “Company”), the holding company for Metropolitan Commercial Bank (the “Bank”), today announced the promotion of Luke J. Kaufman as Head of Commercial Lending, effective immediately. He will report to Scott Lublin, Executive Vice President and Chief Lending Officer and will be responsible for the overall operations of its Commercial Lending division.

Mr. Kaufman has more than 19 years of lending and banking experience across a range of major New York Metro financial institutions. Prior to joining MCB in 2015, he was a Senior Vice President at Astoria Bank. He managed the NYC Business Banking group which was responsible for producing $200 million in committed facilities, in excess of $100 million in deposit balances and maintained a blended portfolio of 70% C&I business and 30% Commercial Real Estate.

Luke brings to Metropolitan Commercial Bank almost two decades of experience in banking and commercial lending. His broad experience, including five years with our Commercial Lending group, makes him the right choice to lead our Commercial Lending team,” said Mark DeFazio, President and Chief Executive Officer.

We are excited to promote Luke to head up Metropolitan Commercial Bank’s commercial lending team. We look forward to his leadership and keen insights,” said Scott Lublin, Executive Vice President and Chief Lending Officer.

I am proud to be part of the organization and to support MCB’s continued success and strategic growth plan,” said Mr. Kaufman. “The Bank’s success is attributed to our internal partners and the efforts of our talented group that has a track record of delivering results in any market environment.”

Mr. Kaufman earned a bachelor’s degree in statistics with a focus on economics from The College of New Jersey. He is a St. Jude Children’s Research Hospital committee member, supports the Dan Finn Foundation and actively involved in local charities and organizations.

About Metropolitan Commercial Bank

Metropolitan Commercial Bank®, The Entrepreneurial Bank, is headquartered in New York City and operates full-service banking centers in Manhattan, New York; Boro Park, Brooklyn; and Great Neck, Long Island. We are a community-focused bank that provides a broad range of business, commercial and personal banking products and services to small businesses, middle-market enterprises, public entities and affluent individuals. In addition to our tradition of relationship-driven, one-on-one personalized service, Metropolitan Commercial Bank offers multiple convenience delivery channels, including online banking, flexible mobile banking apps and no-fee access to over 1 million ATMs worldwide for our clients. The Bank is also an active issuer of debit cards for an increasing number of third-party debit card programs. Metropolitan Commercial Bank is a New York State chartered commercial bank, an FDIC member and an equal opportunity lender.

The parent company of Metropolitan Commercial Bank, Metropolitan Bank Holding Corp., is a publicly traded company. The common stock of Metropolitan Bank Holding Corp. is listed on the New York Stock Exchange (NYSE) and trades under the ticker symbol “MCB.”

For more information about Metropolitan Commercial Bank, visit the Bank’s website at


Investor Relations

Heather Quinn

Telephone: 212-365-6721

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